Help4Ukraine Privacy Policy

This privacy policy will explain how we use the personal data we collect from you when you provide any information to us.

​What data do we collect?

We collect the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Confirmation of UK tax status
  • Driving licence and passport information

How do we collect your data?

You directly provide us with the data we collect. We collect data and process data when you:

  • Register online for Gift Aid.
  • Volunteer to be a driver or part of any funded or self-funded mission.

How will we use your data?

We collect your data so that we can:

  • Process your direct donations to receive gift aid.
  • Facilitate missions, such as booking insurance, crossings, flights etc. as required to complete a mission.

 How do we store your data?

Once received and processed, we securely store your data with a secure third-party data storage provider

We will keep Gift Aid for the current financial calendar year and for the purposes of financial reporting after the end of the financial year. We will keep volunteer driver information for no more than 12 months or until you wish to be removed from our driver database. Once this time period has expired, we will delete your data.

 What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Help4Ukraine for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Help4Ukraine correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that Help4Ukraine erase your personal data under certain conditions.
  • The right to restrict processing – You have the right to request that Help4Ukraine restrict the processing of your personal data under certain conditions.
  • The right to object to processing – You have the right to object to Help4Ukraine processing of your personal data under certain conditions.
  • The right to data portability – You have the right to request that Help4Ukraine transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by email: [email protected] or write to us: Suite 23, RAC, Pall Mall, London

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Our company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 2 February 2023.

 How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by email: [email protected] or write to us: Suite 23, RAC, Pall Mall, London

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. https://ico.org.uk/